"Call me! I take great pride as a business owner in answering the phones, talking to consumers, picking/packing orders, unloading trucks and doing the day to day stuff that CEO’s would never do."
Roy back in the day...
CEO unloading a truckload at 6am
Max doing some pre-season training
Roy checking emails...
talking to customers...
and making sure packages are ready to ship.
Roy Says: In 1988, I started my working career as an Easton Rep handling sales to independent sporting goods stores in New York and New Jersey. My job included introducing the new product line, bringing sales associates up to speed with new product technology, managing the inventory and making sure the retailers sold through the product. At that time the most expensive Youth baseball bat was $49.95. I was also required to visit high schools and colleges. This was a 7 day a week 24 hour a day job. I couldn’t have been happier.
Unfortunately back then, there were no cell phones, but gas was much cheaper. I was the traveling Bat salesman. Crazy concept! I actually got paid to do it. This is where I learned the grassroots about the products, the retailers I sold to, and the consumer. My oldest son Max was born in 1992, and by 1995 he was in tow going to every baseball or softball tournament in the NY/NJ area, as well as visiting retailers with me. No one passed out a catalog better than Max. Of course the product line wasn’t what it is today. We would show up at a High School Baseball game with 3 bats, and that covered all the bases.
In 1999, I left Easton to start CloseoutBats. Working out of the garage for the first year, I did a lot of Business to Business and tinkered around on this new invention called eBay, grabbing anything I could that was being discontinued by Easton, Louisville, DeMarini, and anyone else who would sell to me.
It was at that time I said to myself, “hey this internet thing may be around for a while,” and CloseoutBats.com was born.
We moved out of the house and into a 3000 square ft no heat, no air conditioning warehouse, but we had electricity! The price was right, and that enabled us to put our money into product rather than chasing our rent every month.
As each manufacturer's product line grew, so did our business. We really started to crank up the business in 2001 when I hired my 1st employee. As of 2014 we only have 3 employees including myself. Favorite word: multi-task!
We moved in 2002 to our present warehouse in Westwood N.J. In this bigger facility we are able to have people come in and try out bats. This was great instant feedback and most importantly helped the customer to make a buying decision. We could then educate the player on bat differences and price levels. In the present world of the Big Box stores and NO customer service, we were doing it better than the GIANTS and bringing customer service back at a level that hasn’t been seen in ages!
I take great pride as a business owner in answering the phones, talking to consumers, picking/packing orders, unloading trucks and doing the day to day stuff that CEO’s would never do. This helps me keep my fingers on the pulse of the business.
At 51 years old I feel as if I never worked a day in my life and hope to see this business into the 2nd generation. What’s better than swinging a bat and trying ball gloves on hundreds of times a day? Nothing!
At Closeout Bats we stock what we sell! We have a huge warehouse and are NOT drop shipping bats like many web sites. We update inventory and availability on the Web site several times a day as inventory positions change shipping hundreds and hundeds of bats. We also sell bats out of our physical store, so sometimes things sell out before we can get them off the Web site.
Limited quantities available. Prices subject to change without notice. Like we say, if it's on the site, it's in the warehouse -- just SOMETIMES it might have some other player's name on it! If you snooze, you lose, so ORDER YOURS NOW!